Refund and Returns Policy

Thank you for shopping with us! We strive to ensure that you are completely satisfied with your purchase. However, if for any reason you are not entirely happy, we are here to help.

Returns

Unopened Items:

• Items can be returned within 30 days of the original purchase date.
• To be eligible for a return, the product must be unused, unopened, and in the same condition as you received it.
• The item must also be in its original packaging.

Return Process:

1. Please contact our customer service team to initiate a return. Provide your order number and details of the product you wish to return. Email: [email protected]
2. Once your return is authorized, you will receive instructions on how to send your item back to us.
3. Ensure your returned item is securely packaged to prevent damage during transit.

Refunds

Eligibility for Refund:

• Once we receive your item, we will inspect it and notify you of the status of your refund.
• If your return is approved, we will initiate a refund to your original method of payment.
• You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Non-Refundable Items:

• Products that have been opened, used, or tampered with are not eligible for refunds.
• Items marked as final sale or non-returnable at the time of purchase are not eligible for a refund.

Shipping

• You will be responsible for paying for your own shipping costs when returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team for assistance.

Contact Us

If you have any questions about our refunds and returns policy, please reach out to our customer service team. We are here to help and ensure you have a positive shopping experience with us.

Thank you for your understanding and cooperation.